9 Airline Reservation Agent Interview Questions. But i got a serious pay raise so it was necessary for me to take care of my daughter. United Airlines - Find Remote Work From Home or Flexible Jobs Headquarters: Chicago, Illinois Overview Blog Posts with United Airlines; About United Airlines Researched & Written by Sarah Sarah on the FlexJobs Team. You must be 18 and have your high school diploma or its equivalent. I am happy to know my skills can be honed and developed across the world. You must live within 100 miles of one of the on-site locations, where training will also take place. Follow these simple steps for American Airlines Vacations Travel Agent Registration Click here to see if they have any positions open currently. There are alot of opportunities to be able to grow within the company/industry, and it's easy to find a career that is satisfying. Companies That Hire Work at Home Reservation Agen ts There are some airlines such as JetBlue Airlines, American Airlines, Delta Airlines, and hotels, cruise lines, tour companies and others that offer work at home reservation jobs. Click here to see if they have any positions open currently. Opportunities for advancement were plentiful. F16374_sb_requiredFields.push('F16374_sb_email'); You must be at least 18 years old and have your high school diploma or its equivalent. I should also mention this company is based off of seniority, so if there's a specific schedule you're wanting, forget about it. I look forward to hearing from you soon. American Airlines is very inclusive and diverse. Can get stressful at times but what job doesn’t . Good Morning, I am interested in the American Airlines Work from home Reservation Position. You must live within a 75-mile radius of…, American Airlines is seeking work-at-home reservations reps in the Forth Worth , TX area. Instead of working in a call center, work from home reservations agents have calls forwarded to their phone lines at home to handle. } catch(e){} Benefits and what not was amazing. Instead of working in a call center, work from home reservations agents have calls forwarded to their phone lines at home to handle. Flight benefits were EXCELLENT! OTHER. 124 reviews from American Airlines employees about working as a Reservation Agent at American Airlines. Omni Hotels also hires reservation sales associates to work from home and take inbound reservation calls. Norwegian Cruise Line Reservation agents are often heard, yet never seen. American Airline employee travel privileges apply. Reservation agents are usually located at an airline office, not in airports. Shanghai 1; Tennessee 1; City. Explore skills and training, pay raises and promotions and management and culture. This company has frequent openings for home-based reservation reps. The data contained in this website is not necessarily real-time nor accurate, and analyses are … Pay is good, benefits even better, and the people are a joy to work with. Find Your Work at Home Job the Easy Way with FlexJobs! I never endorse a product or service unless I fully believe it will be of value to my readers. var F9240_sb_requiredFields=new Array();var F9240_sb_validateFields=new Array(); Work from home reservations agents help customers book arrangements for travel or entertainment for their customers. try{s('F9240_sb');}catch(e){}; Do not recommend. Reply. You will be at the bottom of the list for a long time as they do not hire often. . You get to fly but can barely get on a flight since the merge with us airways. How long after applying do you hear from American? Reservations Agent salaries at American Airlines can range from £18,353 - £222,545. You…. Every call is an opportunity to build trust with our guests and convert every customer into a lifetime Hilton guest. It's definitely one of the best companies to work for. fbz_FitForm('F9240_sb'); var F9240_sb_fieldcol='#534640'; Reservation agents provide travel information over the telephone to customers of the airline. Yes I worked from home, but they definitely do not care about employees. American Airlines has airline tickets, cheap flights, vacation packages and American Airlines AAdvantage bonus mile offers at aa.com American Airlines. For me big mistake because I now know I need a job that doesn’t tie me to a desk. The scope of a reservation agent's job depends, in part, on her employer. They are currently hiring for 40 hour-per-week positions only. Airline Industry Section. I took this job to have a sense of purpose and to enjoy the perks of traveling. The caveat is that you’d have to be residing within 100 miles of their call center in Kent, WA or Boston, MA, so you can attend additional training when needed. American's commitment to quality customer service and employee work life has earned our airline a reputation as the world in-flight service leader. If you care about your mental health and overall happiness, PLEASE STAY AWAY. In May of 2008, the annual salary for reservation agents was $31,070. People come to work sick and spread it around the building then you have bugs. The coworkers help to achieve your goals and be better in your job day by day. Most reservation sales agents are located at an airline office, not in airports. While these positions are for a virtual call center, they do have some location requirements and their paid training may be on-site. Generally, training takes place in the Dallas – Fort Worth area of Texas. American Airlines is hiring work-at-home reservations agents living within a 75-mile radius of their Forth Worth, Texas office. Is Indeed your favorite place to learn about companies? OPPORTUNITIES Our talented work from home team serves as the first point of contact to Hilton guests and deliver personalized solutions to their travel needs through reservation sales and customer service. American Airlines generally requires that you live within a 50 mile radius of the locations they hire in so you can come in for a face-to-face … I had a plan to be a flight attendant but Covid has stopped my progress so I may be moving on from the company in a few years. After a six-month probationary period, this may rise to $10.00 per hour. If you were in charge, what would you do to make American Airlines a better place to work? Airline reservation agents work in call centers or, in some cases, at home. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Mainland China 1; United States 1; State/Province. I adore my manager as he is very kind to me and am happy to have such awesome coworkers (majority from my new hire class). American Airlines periodically posts openings for work from home customer service/reservations agents. var F16374_sb_requiredFields=new Array();var F16374_sb_validateFields=new Array(); Go here to search work at home jobs at Alaska Airlines. Training will take 10 weeks, after which you may work from home. } catch(e){} You must be able to begin this position and start training on November 12, 2012. It is blatant and obvious. The workplace t is very diverse, with many different types of people, and cultures. Our community is ready to answer. Reservation Agent Job Description. Interview. Airline Reservation Agent Jobs Duties. The company is currently hiring full time employees only. This is a great place to work. amzn_assoc_design = "enhanced_links"; American Airlines is hiring work-at-home reservations agents. Airline reservation sales agents also make flight reservations and accept phone payments for ticket purchases. Benefits are good and pay as well. I mean, it's customer service so what can you really expect. American Airlines – Must live within a 75 mile radius of their Southern Reservations office in Fort Worth, TX. Took an exam of the city codes. American Airlines is a good place to work. I worked at American Airlines full-time for more than a year Pros This is a work from home position that's great if you have kids or fresh out of college where you are able to be in one place and earn money without spending much because you're at home, so it's a good job to save some money New airline reservation agent careers are added daily on SimplyHired.com. Loved being home based. if(!fbz_F16374_sb_logged){fbz_SmartForm('F16374_sb',feedblitz_full_form); Theres not a lot of flexibility in this job unless you have seniority...good luck with that as theres a lot of members who are tenured. Reservations Sales Agent - Walt Disney World Resort; Retail Operations; Shanghai Disney Resort; Brand Job ... Work From Home, Tennessee: Jan. 15, 2021: Parks, Experiences and Products: Nashville, United States: Host/Hostess, Table Service Restaurants (fine dining) Oct. 09, 2020: Shanghai Disney Resort : Shanghai, Mainland China; Mainland China: Filter Results Refine Results Go. Unionized throughout company. The flight benefits are really wonderful. American Airlines flight attendants are an important part of our quality product and in more than 60 years of flying, we have sought to employ the very best people to serve our valued customers. amzn_assoc_linkid = "8472c81d268a5094bc342da9a376f8a9"; I make money on some of the products I mention on WAHM Revolution through affiliate relationships. This estimate is based upon 1 American Airlines Home-Based Reservation Agent salary report(s) provided by employees or estimated based upon statistical methods. There is a culture of favoritism by certain departments. Pay starts out at $10.33 hourly with potential for raises (max … Home-Based Reservation Agent salaries at American Airlines can range from $16-$18. Some of the well-known companies that look for reservation agents include: Answer First – Call Center Reservations Uniforms are not required, since agents don’t usually deal with the public face-to-face. They may support customers in person, on the phone, online or a combination of these. Job Description. Headquartered in Chicago, Illinois, United Airlines is a publicly traded global airline operating over 4,500 flights every day to more than 335 airports on five continents. As a reservation agent, you are responsible for helping customers to complete trip reservation requests and handle inquiries regarding the trip planning process. Omni Hotels also hires reservation sales associates to work from home and take inbound reservation calls. Ask a question about working or interviewing at American Airlines. F9240_sb_requiredFields.push('F9240_sb_cids'); The site says they only have full-time positions. They take a way things such as brief time or personal time away which is very much needed in the airline industry. Founded in 1930, American Airlines has developed into one of the largest airlines in the world, serving over 350 destinations in 50 countries around the globe. What is the best part of working at American Airlines? Regards, A. Johnson. amzn_assoc_marketplace = "amazon"; Flight Benefits! The caveat is that you’d have to be residing within 100 miles of their call center in Kent, WA or Boston, MA, so you can attend additional training when needed. Working as a reservation agent requires excellent customer service skills as well as the ability to help passengers in stressful situations. The free flight benefits are the best part of working here. If you care about moving up..stay away. When factoring in bonuses and additional compensation, a Home Based Reservation Agent at American Airlines can expect to make an average annual salary of $30,364. Hotels, airlines, car rental facilities, resorts and travel agencies all employ Reservation Agents. I live in Dallas Texas. fbz$('F9240_sb_wait_img').innerHTML=F9240_sb_wait_img; There are many types of reservation agents: travel reservation agents, airline reservation agents and hotel reservation agents, among others. You work for an airline to either fly for almost nothing or make a career out of it. Category. Norwegian Cruise Line The company offers its employees alot of flexibility and benefits. They use telephones and computers to receive calls from customers looking to book tickets and get help with reservations. Training is super easy and prepares you to hit the sales floor running. This estimate is based upon 5 American Airlines Home Based Reservation Agent salary report (s) provided by employees or estimated based upon statistical methods. I only share opportunities that I truly believe will benefit my readers. It’s a lot of computer information to learn it doesn’t take long but it’s constantly changing so it’s frustrating. Work at Home Medical Coding and Billing Training with Career Step! American Airlines is a great airline to work for. F16374_sb_requiredFields.push('F16374_sb_publisherid'); var fbz_F9240_sb_logged=false; Ticket agents work at an airline’s ticket or baggage counter. While these positions are for a virtual call center, they do have some location requirements and their paid training may be on-site. You must live within a 75-mile radius of the company's Cary, NC reservations office, as you will be required to attend on-site training for 10 weeks, prior to beginning work from home. The Reservation Centers are not a healthy environment. American Airlines is currently hiring home-based reservations agents in the Fort Worth, TX area. Great benefits, many opportunities, flexibility. Is the pay period weekly, bi-weekly, or monthly for American Airlines temporary worker position? fbz_F9240_sb_logged=true;} Save job. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. The … Everyone in the building, from what I know and have observed, are very nice. American's commitment to quality customer service and employee work life has earned our airline a reputation as the world in-flight service leader. Home / Airline Industry Section / Airline Reservation Agent Jobs. Discipline for employees is not consistent and fair for everyone. Worth, TX, Cary, NC, and Miami, FL. OTHER. var fbz_F16374_sb_logged=false; Employees operate a telephone headset and use one of a variety of reservation systems on a computer network. When the position is available, they typically hire people living in or near Dallas/Ft. My only regret is leaving. It is true what they say about micromanaging in this company. American started the HBR program but the CEO always disliked it. As if it’s not hard enough to get through on the phone when bad weather hits as it is, American Airlines is closing their Reno reservations office, and eliminating home-based reservations agents. I applied online. I have been searching for a job since I received myDiploma certificate from Ashworth University in a course in the Tarvel Industry.I have a little one at home for now there;s limited daycare if you have a position in Minneapolis,Mn working for American Airline as a agent reservation specialist please call me at 612-360-7301 I am willing to work all hours form home. They also make ticket sales, reservation changes, and airline ticket agent jobs are available at most airports. You must live within 75 miles of the company’s Fort Worth office, as training will take place there. Search 35 Airline Reservation jobs now available on Indeed.com, the world's largest job site. You must be able to begin this position and start training on November 12, 2012. I learned a lot of information about the aviation industry and workplace culture. Good money but the company doesn't believe you have unexpected issues you have to take care of. When factoring in bonuses and additional compensation, a Reservations Agent at American Airlines can expect to make an average total pay of £21,077 . Training is done on-site and lasts for 10 weeks, then you get to work from home. Why do you want a career as an airline reservation agent? They’re the “front lines” of the airline, greeting customers when they arrive at the airport, checking luggage, and making seat assignments. fbz$('F16374_sb_wait_img').innerHTML=F16374_sb_wait_img; Very stressful environment. Jet Blue Airlines is a success story because the company has always relied on work-at-home employees to help Jet Blue customers book reservations and answer their questions or complaints about flights and airline policies. clearInterval(F9240_sb_wait); Personnes habilitées : Adam Pope Adresse: American Airlines, Inc., Orient House (HAA3), Po Box 365, Waterside, Harmondsworth, UB7 0GB, Royaume-Uni Email: International.CustomerRelations@aa.com Téléphone: 0821-980-999 (Service 0,12 EUR/min + prix appel) Processus de médiation : Relations clientèle www.mediationconso-ame.com They emphasize that their agents must be very patient people dedicated to service who can build rapport with their customers. Based in Salt Lake City, Utah, Jet Blue Airlines employs over 1,200 reservation agents who work locally. F16374_sb_requiredFields.push('F16374_sb_cids'); It was just bad! Disclaimer: 7 Binary Options will not be held liable for any loss American Airlines Work At Home Reservation Agent or damage resulting from American Airlines Work At Home Reservation Agent reliance on the information contained American Airlines Work At Home Reservation Agent within this website. With the perks of traveling and "decent" pay, its not worth it. "I love customer support and constant human interaction and the satisfaction that comes from helping others in solving problems. Staying sedentary for the majority of my shift is EXHAUSTING; physically, mentally, and emotionally. DISNEY 2; Job Level. They also complete their job duties at home or another location outside of the office with a reliable internet connection. The company is currently hiring full time employees only. Companies That Hire Work at Home Reservation Agents. What advice would you give the CEO of American Airlines about how to improve it? 50 Best Money-Making and Extra Cash Opportunities in 2021! American Airlines Reservations Agents earn $26,000 annually, or $13 per hour, which is 8% higher than the national average for all Reservations Agents at $24,000 annually and 87% lower than the national salary average for all working Americans. function F16374_sb_wait_fn(){ amzn_assoc_asins = "B08TN72B8S"; American Airlines has been by far one of the worst jobs. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Copyright 2020 Work at Home Mom Revolution, Home-Based Reservations Agent Jobs with American Airlines, Train Online to Be a Home-Based Medical Coder in as Little as 6 Months! I went from the airport to the reservations office. American Airlines likes to micro manage and always has. American Airlines – As an American Airlines work from home reservationist, you’ll assist travelers with booking their flights over the phone. F16374_sb_requiredFields.push('F16374_sb_feedid'); Great training, great culture. Athabasca, AB. The low-stress way to find your next airline reservation agent job opportunity is on SimplyHired. You must also be willing and able to work … There is no formal education required, and any skills that are needed for the job position are usually learned through training programs sponsored by the company. Waited for them to be graded. If you care about your body..stay away. F9240_sb_requiredFields.push('F9240_sb_publisherid'); American Airlines Vacations - It's easy to register for an American Airlines Vacations Travel Agent Account. How flexible are your working hours at American Airlines? American has grown over the years and as a result the opportunity for growth within the company has also increased. Help people considering your employer make a good choice. amzn_assoc_placement = "adunit"; Overall it’s about the same as the airport you just deal with rudeness and impatience on an indirect level. August 14, 2013 at 9:37 pm I would love to work at home for American Airlines Reservationist Position. Interviews will begin on January 7, 2013. Starting pay before a union was absurd. What is a typical day like for you at American Airlines? 224 airline reservation agent jobs available. Apply online for Jobs at American Airlines - Information Technology, Finance and Accounting, Sales & Marketing, Jobs at the Airport, Flight Attendant, Pilots, Customer Service, Technical Operations & Maintenance, MBA Leadership Development Program Although many … American Airlines will close the Reno reservations agents call center in March, displacing about 100 employees. They explain that’s because: Their three largest reservation centers “DFW RES, INT RES and PHX RES” are “increasingly underutilized.” function F9240_sb_wait_fn(){ Skip to main content Skip to Search Results ... Reservations Sales Agent - Walt Disney World Resort 1; Retail Operations 1; Shanghai Disney Resort 1; Country/Region. There are some airlines such as JetBlue Airlines, American Airlines, Delta Airlines, and hotels, cruise lines, tour companies and others that offer work at home reservation jobs. } American Airlines has airline tickets, cheap flights, vacation packages and American Airlines AAdvantage bonus mile offers at aa.com Your responsibilities are to assess your … Agents with higher seniority MIGHT be able to get a better schedule and MAYBE a holiday or two off. See all Home-Based Reservation Agent salaries to learn how this stacks up in the market. Schedules will likely include weekends, holidays, overnights, day and evening shifts, but will vary throughout the year. Their job is to assist customers with the planning and booking aspect of their vacation or stay. Workforce support and training are a few examples. The process took 2+ months. American Airlines periodically posts openings for work from home customer service/reservations agents. The best is the team. They emphasize that their agents must be very patient people dedicated to service who can build rapport with their customers. Everyone is happy, great benefits and the company is successfully running. Pay and flexibility were great! You must be 18 and have your high school diploma or its equivalent. The work life balance is none existing. Generally, training takes place in the Dallas – Fort Worth area of Texas. In addition to booking travel, she may also take on a sales role and provide customer service to those who have already made travel plans. If you care about having a fulfilling career..stay away. My life is basically ruined because of my schedule and I can't do much about it except bite my tongue. These are full-time positions starting at an hourly rate of $9.53. I thought this was my dream job....but even with the free travel its difficult to travel anywhere when you are scheduled to work 3pm-11pm and requesting time off is difficult. Vous pouvez vous enregistrer en ligne si votre prochain vol est opéré par American Airlines, American Eagle, AmericanConnection, British Airways, Iberia ou Japan Airlines. We're committed to making your experience great so you can do the same for our customers. We had electricity go down at least four times this summer. } Reply. Community Answers "My work experience is suited for this job." Typically, individuals without previous ticket agent experience will start at regional airlines and work their way up to a higher-paying major airline position. American Airlines – Must live within a 75 mile radius of their Southern Reservations office in Fort Worth, TX. fbz_F16374_sb_logged=true;} If you live a fairly active lifestyle THIS JOB IS NOT FOR YOU. The culture and sense of being part of the big AAFamily is the best. try{ For the first 10 weeks, you’ll be required to attend training at an on-site location, and then you’ll be able to transfer full-time to your home office. Customers will yell, cuss, and scream their lungs out at you until you give them what they want but unfortunately you cannot do since you have to follow policy. F9240_sb_requiredFields.push('F9240_sb_email'); According to the Bureau of Labor Statistics, ticket agents receive an average salary of $34,760 (as of May 2010). Why Work Here? Apply to Reservation Agent, Call Center Representative, Sales Representative and more! You must live within 75 miles of the company’s Fort Worth office, as training will take place there. Get weekly updates, new jobs, and reviews, American Airlines selected this as a representative review. Our customer experience is a reflection of your experience as an employee. American Airlines Vacations - It's easy to register for an American Airlines Vacations Travel Agent Account. They don't care about the life you have. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. You’ll be answering incoming calls and helping customers find the perfect travel options based on their needs. You must live within a 75-mile…, American Airlines is hiring work-at-home reservations agents. At American Airlines you'll find great travel deals, discount flight tickets, and AAdvantage bonus airline mile offers American Airlines - Billets d'avion et réservations en ligne Veuillez activer JavaScript pour profiter pleinement de notre site. How to Become a Reservation Agent. American Airlines announced plans Wednesday to hire 80 additional full-time, home-based Reservations Representatives in South Florida.. Stressful and physically/mentally draining. For you and your immediate family or friends. American Airlines. Follow these simple steps for American Airlines Vacations Travel Agent Registration Passing grade is 80% or more. They did offer transfers to places like DFW but it has reduced the quality of their Executive Platinum desk as lots of senior agents just retired refusing to take the benefit cuts and weren't able to move at that stage in their lives. cristina. American Airlines. var F16374_sb_fieldcol='#534640'; Training is done on-site and lasts for 10 weeks, then you get to work from home. The new employees will be able to work from home… American Airlines plans to close a Reno, Nev., call center and discontinue home-based reservations jobs by 2021, the company said Monday. amzn_assoc_ad_mode = "manual"; The position starts at an hourly rate of $9.53 per hour and rises, with time, to a maximum of $15.68 per hour. Best Mobile Hotspots to Work from Anywhere. As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. They are currently hiring for 40 hour-per-week positions only. A lot of opportunities for advancement, long days when in mandatory overtime, which happened regularly. New agents can expect to work every single holiday, nights, and every weekend. Jet Blue Airlines is a success story because the company has always relied on work-at-home employees to help Jet Blue customers book reservations and answer their questions or complaints about flights and airline policies. This is a good Company but they have trouble building employee work-life balance. This estimate is based upon 3 American Airlines Reservations Agent salary report(s) provided by employees or estimated based upon statistical methods. The hardest part of the job is dealing with off schedule operations. fbz_FitForm('F16374_sb'); There are over 224 airline reservation agent careers waiting for you to apply! Customers (for the most part) are very kind, but be prepared to handle escalation calls from time to time. Many people prefer to arrange for their ticket through an airline reservations agent rather than through a travel agent. try{ Posted: (4 days ago) American Airlines is seeking work-at-home reservations reps in the Forth Worth , TX area. try{s('F16374_sb');}catch(e){}; Search for available work from home reservations jobs at DISNEY here. American too though when they closed their res offices and offered home based positions, I think they pulled a lot of benefits for their agents. This company doesn’t publish work from home reservation agent positions, but if you land a job as an agent, you’ll be given an option to work from home. Super 8 Athabasca. I work for a great company in American Airlines, and the company takes really good care of their employees. JetBlue work from home jobs are available as part of the company's reservations crew. Ce service est disponible dès 24 heures et jusqu’à 2 heures avant l’horaire de départ de votre vol. The benefits are extraordinary specially the travel benefits. I interviewed at American Airlines (Miami, FL) in September 2014. American Airlines flight attendants are an important part of our quality product and in more than 60 years of flying, we have sought to employ the very best people to serve our valued customers. Nashville 1; Shanghai 1; Company Division. And if it wasn't for delta, they would have never considered half of the "good" things they done for their employees. Now they are getting rid of the program and forcing employees to leave to other departments within the US, Diversity Score tracks how positively diverse employees rate their experience at. Additionally, ticket agents receive free flight passes for the airlines at which they are employed. Based in Salt Lake City, Utah, Jet Blue Airlines employs over 1,200 reservation agents who work locally. Pay starts out at $10.33 hourly with potential for raises (max is stated as being $17 hourly) the longer you work there. In conjunction with its regional carrier, American Eagle, American Airlines operates over 6,700 flights every day. F9240_sb_requiredFields.push('F9240_sb_feedid'); Some of the well-known companies that look for reservation agents include: Answer First – Call Center Reservations clearInterval(F16374_sb_wait); American Airlines is the largest airline in the United States, operating under its parent company AMR. 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