The only error message is the one written above. … read more. This article will show you what we have found to be the optimal setting for most Sony TVs. Why can't I change the Wide Mode Settings on Sony's Android TV? Yes, I have re-booted the TV and did so multiple times. 1920 x 1080/60 Hz output may not be available, depending on your computer. Sony's 2018 Bravia TVs are some of the best you can buy in the smart-TV category, with superb picture quality and Google's Android TV offering all sorts of apps, services and features. Set Screen Format/ Wide Mode to Full; Set Display Area to Full Pixel. My question, then, is there some way to get Wide Mode working with 4K Hdmi input or streamed content? My preference has always been to zoom the picture so the whole screen is used. The Wide Mode feature is not available while using the Netflix app on the TV Applicable Products and Categories of This Article IMPORTANT: This article is designed to assist when attempted to adjust the screen setting when watching a video using the Netflix app built-in to a Sony TV or on the DMX-NV1 Internet Video. BRAVIA image is sample image available by default on your BRAVIA. Feature not available with current input mode sony bravia KLV-40W672E. You are quite right, I have added this to the bugs and issues list: https://community.sony.co.uk/t5/android-tv/android-tv-bugs-and-issues/m-p/2265826#M14471, Im in the process of an update of those bugs and issues thread too ('bout time i got my butt into gear and updated them !). The existing software is V1.752-1,500-0013 according to sony there is an update V6.5629 available. If your device uses version 1 of the Netflix app, you may be able to use one of the following options to adjust the size of the video you are watching by zooming in or out. Press the "Menu" button on the remote control. @Risc0n - If your still lurking around these forums, are you able to test by any chance and confirm? I have a Sony KDS-R60XBR1, the mode for Normal TV mode is greyed out and I can't selectthat option. (I dont have Sky Q). Software Update and other functions not available UN65KS8000 JUMP TO SOLUTION 06-23-2019 10:26 AM - last edited on 03-11-2020 09:19 AM by SamsungJace. i can't change the screen size.when i try to change to it with the icon on the remote,the message " Feature not available with current input mode" is displayed and the screen size settings is greyed out in the system settings. Does not work here either. This button will cycle through the available Wide Mode settings that may allow the signal to be displayed correctly. No, there is (are) not any error codes displayed. Find information and receive instant notifications about your product, Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. I will also test other 4K sources later too - ones you mentioned like Netflix etc. If you are using the Netflix app on a Blu-ray Disc player, Network media player or Internet video device and need to adjust the screen on the TV, refer to this article adjust the screen on the TV, refer to this article . Choice here is the key in my opinion and seems to be something that should just work. If you click Cancel changes, the change is not made, and you go back to the SETTINGS menu. help me Tags (7) In this VIDEO I will provide you with all the potential solutions to fix problems with SONY TV Youtube Apps in the Home feature. IMPORTANT: This article is designed to assist when attempted to adjust the screen setting when watching a video using the Netflix app built-in to a Sony TV or on the DMX-NV1 Internet Video. Go to … In this case, change the computer’s settings, then set your computer to use a different video signal. Even if 1920 x 1080/60 Hz output is selected, the actual output signal may differ. USB Digital Photo and Music Player: Connect your USB storage device The Wide Mode feature is not available while using the Netflix app on the TV Applicable Products and Categories of This Article IMPORTANT: This article is designed to assist when attempted to adjust the screen setting when watching a video using the Netflix app built-in to a Sony TV or on the DMX-NV1 Internet Video. Please note: The following settings may or may not be found on your particular model of TV. This feature is available on TVs from 55“ and above. [ A ]: example of a button on the remote Tried to upload with different capacity USB no success the message is always the same: "No applicable data was found"! Increasing the video size will affect the. A screen will appear on your TV that allows … It looks like JavaScript is disabled in your browser. Rest assured that regular night mode still works as before with the ultra-wide lens, so you won't be missing out there. How to assign the [TV] remote control button to the YouView app, The YouView app doesn’t appear on the Home screen of my Sony Android TV. help me When viewing films (primarily) 1/3 of the screen is black (top and bottom black bars). I hope sony did not join with Volkswagen, Boeing or other untrustworthy brand. I have a 4K 65 inch TV (UN65KS8000). As this has been confirmed by multiple people (well 2 so far anyway) can this be added to the 2015 Android issues list? Display/Picture Picture quality is not as good as viewed at the store View the BRAVIA Image available on your TV to confirm picture quality. High School or GED. This has always been possible with 1080p why not with 2160p? The Sony X900H isn’t the brightest HDR TV available, but the light output is still very good and at times can seem overly bright in a dark room. Then you press the AF-ON button, the camera will temporarily enter AF mode and focus the lens. If the Sky Q box is set to 1080p output, Wide Mode is restored as usual. We recommend that you take a look at the settings on your TV and then locate it on this … Sony has come out of the TV traps impressively early for 2021, already revealing pretty much every detail of its entire Bravia range for the coming year. If you stream an app and then press the WIDE button, the TV displays Feature not available. Owner of Repair Shop. Is there a particular reason why you would need Wide-Zoom etc when viewing 4K content via Sky Q? Solved! i can't change the screen size .when i try to change to it with the icon on the remote ,the message " Feature not available with current input mode" is displayed and the screen size settings is greyed out in the system settings . You can see the Bravia settings available to me, and you can see that the Wide Mode setting, which seems to automatically default to whatever type of signal it is receiving per channel, is set to “Full” mode. (Display Area is configurable only when Auto Display Area is set to Off.) Shahid. Reading that thread sadly demonstrate that sony help is really … A newer version of your browser may be available, Inspirational stories, tips and tricks from our European photographic ambassadors. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Think I read this is by design when displaying a 4K signal? Manually Change the Wide Mode Setting. Access a world of great apps, games, movies, and shows with Android TV for Sony BRAVIA. Have an XBR-65X900C just over a year old (out of warrantee and support I quickly found out) stuck in "wide zoom" mode. Check your remote control for a button labeled Wide, Zoom or. I've recently noticed that some functions from the setting menu, including software update, are in gray and not available. If you select an SD mode setting (either 4:3 SD or Widescreen SD), and then click CONTINUE, the change is made, and you go back to the SETTINGS menu. Auto Wide Mode: Set your TV to auto adjust the screen based on the signal resolution (page 16). The size of the video cannot be made larger than full screen or smaller than actual size. Press the button on your remote control repeatedly to change the wide mode. When in video mode, tracking is not available, but even face recognition is more reliable with the improved AF system. What apps are available on Sony's Android TV? To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. All Mobile, Tablets & Smart Devices products, adjust the screen on the TV, refer to this article. My Sony TV will not Turn On. Vizio TV changed itself to wide mode and will not change to anything else. The TV displays the message "Not available with current signal" when the Wide Mode button is pressed on the Sony remote. I turned the TV off for a while and I tried different channels, just to be sure. (Same screen ratios) I don't see why the two inputs should be treated differently. You pick up the remote and you press the “On” button but nothing is happening. I have a Sony HD TV model KDL42V4100 … Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. Change the aspect ratio on the app's settings. Check computer settings if it's connected to your TV. When you let up, the camera will … Every smart-TV platform has its own unique layout, so take a moment to get to know your TV's Home Screen. Have an XBR-65X900C just over a year old (out of warrantee and support I quickly found out) stuck in "wide zoom" mode. You might be wondering, why my Sony TV will not turn on. To address colour variations from the production process, this TV is ready to use Portrait Displays' high-performance Calman auto-calibration software. I have just connected a Sky Q box to a KD-65X9005C TV via HDMI 1 input set to enhanced mode. 16,180 satisfied customers. Does anyone know why? No, the TV does not state which applications are unavailable (which seem as though it is an odd error for Sony to use as an error message). Discovering that your TV will not turn on is a big disappointment when you go to sit down and relax. As part of the normal operation of the TV, the Wide Mode feature is disabled while any of the Internet video apps are being used. TV does not support interlaced signals. This allows an unprecedented level of calibration and the ability to fine-tune adjustments simply not possible through conventional picture settings. Im assuming that at 2160p resolution, the TV is set to 16:9 format anyhow - therefore these options would be disabled. Your Sony TV may come with many great features and enhancements to help process the sound that you hear. Used if you have a wide-screen TV that displays high-definition images (1080 pixels wide) in 1080p format. By pressing the up arrow or down arrow button on the TV remote control you can increase the size of the video to fill the screen or decrease the size of the video and the image will appear only in the center of the screen. A trick you can do with video is to put the lens in AF mode (if it has a switch), and/or put the camera in MF mode. Get access to all information, keep your product up to date and enjoy great deals, Visit our Community and share your experiences and solutions with other Sony customers, Never miss an update again! (For model KDL-40SL150, this feature is not available). How do I turn on/off "Safe mode" on Sony's Android TV? To put this another way - why has Wide Mode been disabled for 2160p whilst it has always been available for 1080p? Most applications don't have an option to adjust aspect ratio. If I use the wide button on the remote or go to the wide mode in the settings it either says "feature currently unavailable" or "feature not available for current signal" depending if there's an input or not. I appreciate this loses some of the picture and its a compromise but I didn't buy a 65" inch 4K tv just to have 1/3 of it blank. The Wide Mode feature is not available while using the Netflix app on the TV, Applicable Products and Categories of This Article. The TV displays the message "Not available with current signal" when the Wide Mode button is pressed on the Sony remote. This is when I pressed Wide on the Sony remote. This is normal operation. I want "normal" , but, it will not change to any other mode. (PC reboot may be … If the Sky Q box is set to 1080p output, Wide Mode is restored as usual. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Any ideas why that is? The photo below shows the options that this could have selected, or I could over-ride if I chose to: The Sony TV also does not allow Wide Mode if viewing 4K via the built in Netflix, YouTube etc. Check the settings of the device connected to the TV. This appears to be a Sony TV issue not allowing Wide Mode with 4K Hdmi input. I get "Feature not available with current signal." Watching TV from the sides is now as satisfying as from the centre. Our site is not optimized for your current browser. For optimum picture quality, it is recommended that you use the signals in the chart. If enabled, the TV can charge the connected MHL device when the TV is in standby mode. This appears to be a Sony TV issue not allowing Wide Mode with 4K Hdmi input. In Plug and Play, signals with a 60 Hz vertical frequency will be detected automatically. sony bravia KLV-40W672E . Stay informed with a Sony account to get news, offers and promotions. For R Series Press the HOME button, and then go to Media > Photo to view sample image. Click any button on the remote control to display information. Thanks @Risc0n - it probably is by design, but still cant find information to state that. If I use the wide button on the remote or go to the wide mode in the settings it either says "feature currently unavailable" or "feature not available for current signal" depending if there's an input or not. To use the Sync Menu Press the ACTION MENU button, select the Sync Menu, and select the desired item in the Sync Menu. You come home and all you want to do sit, relax and watch some TV. Change the Automatic Picture Setting in the TV menu. Favorites: Your favorite channels and inputs are at your fingertips for easy access to programs and inputs (page 15). The Sky Q box is set for 2160p 10 bit and everything is working fine except for one issue: the TV no longer allows Wide Mode (Wide Zoom, Normal, Full, Zoom), to be changed. Sony's original optical design to control light from the backlight, the X-Wide Angle panel ensures colours stay true from wherever you're watching. 1 person found this solution to be helpful. Tried different channels, just to be something that should just work Vizio sony tv wide mode not available itself! High-Definition images ( 1080 pixels Wide ) in 1080p format your remote control repeatedly to change the ratio! 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Applications do n't see why the two inputs should be treated differently for optimum picture quality it. ( for model KDL-40SL150, this TV is ready to use Portrait displays ' high-performance Calman auto-calibration software of article. Variations from the setting menu, including software update, are you able to test by any and. The Sky Q box is set to 16:9 format anyhow - therefore these options would be.. Change the computer ’ s settings, then, is there some way to Wide. At your fingertips for easy access to programs and inputs ( page 15 ) and above did multiple! Tv to auto adjust the screen on the Sony remote to SOLUTION 06-23-2019 AM! To upload with different capacity USB no success the message `` not available on your BRAVIA Watching TV the! Ratio on the remote control for a button labeled Wide, Zoom or i have Sony! Plug and Play, signals with a Sony TV will not turn on is a big disappointment you. 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