By buying pre-finished wood, you avoid the mess and considerable smell that comes with manually finishing flooring inside your home. My floors also squeak horribly. I had a respected HardWood installer put them in. Lumber Liquidators and its Bellawood line are a scam. I asked him if it was from humidity and his answer was absolutly NO. In less than 2 weeks over 800 sq/ft of flooring had ALL WARPED. We were convinced it would be a great investment for our home, unfortunately, I am disappointed with the flooring every time I walk into my house. I am sure that you guys are frusterated, and maybe it is the LL in your neck of the woods, however I have, along with many of my friends and family, purchased a few floors through these guys and have had nothing but great experiences. I had to send pictures of the floor and answer a few questions, like did I live near a lake or creek (the answer is no). 90% of it) at which time we called our local store in Springfield, MO. How can we start a class action lawsuit? The flooring came in random lengths, with far too many short pieces. We never had a problem with the Bruce floor downstairs, but from what we have already gone through I don't expect we will have any positive experiences from now on out. Apparently, you are supposed to buy their flooring and store it in boxes, and if the finish gets damaged within the next 50 years, you can make a claim. Thank you ahead of time for any input. If you need help in your law suit or would like to join mine, feel free to email me at [email protected]. When I tried to return them I was told that the warranty states that you have to accommodate 5% for industry defects, 8 – 10% for exotic woods. (Bruce and Traffic Master). STEICO Natural acoustic wood fiber underlayment 270-sq ft Premium 3 mm Flooring Underlayment. This is in contrast to some other retailers, where flooring products often need to be ordered as much as six to eight weeks in advance of delivery. Since then the floor is finally down but my wife and I don't seem so excited about the flooring anymore. BELLAWOOD PREMIUM UNDERLAYMENT - $150 (Baldwinsville) QR Code Link to This Post. looking for a nice exotic wood flooring, they explained to L.L. What are the shipping options for underlayment? Bellawood Platinum Underlayment - 100 square feet per roll The Bellawood Platinum Underlayment offers a universal product usage. Her home is located in south Ga. and is on about a three foot crawlspace. They sent out what they called "an independent flooring expert". I am shocked that Bob Vila continues to endorse them, and think that he must be unaware of the thousands of customers who have had nothing but grief dealing with Lumber Liquidators. This might work as an excuse, but if there is high humidity in the home, then why aren’t the hardwood floors in the other rooms affected? This goes to show you that people do research on what they are going to buy. In addition, it can be used with nail … Get daily tips and tricks for making your best home. We already have major problems and aren't even finished installing it. The best rated underlayment product is the Complete Premium 100 sq. This is garbage. No matter what part of the country these complaints come in...doesn't matter...humidity - imagine. BLATANT LIAR!!! [email protected] Kirk Dozek, owner at Kirk Dozek Wood Floors in St. Clair Shores, Mich., tried this new light. After tons of research and having some customers use LL with minimum complaint I went ahead and bought Brazilian Cherry for my living + dinning room. Please contact me at: [email protected], We had Bellawood (white oak) purchased from LL installed in our home in April 2008 and in June 2008 every board had cupped. It also squeaks and cracks when we walk on it sometimes the sounds come from another area feet away from where we stepped, My daughter has Bruce hardwood and a few young children racing through the house never a mark or a creak. They have told me that they have mailed me a packet about and determined that the floor was buckling due to the "Environment". PIECE OF CRAP!!! If anyone has info on a class action suit please contact us. If anyone has any advice please let me know. Well, he fixed the area that buckled and two days later it started buckling in another area. How is the world do they know what our environment is like without actually coming out and looking at the floor. But at LL Flooring, the cost of Bellawood has risen at a slower rate than at most other flooring brands. We are on our way to a law suit with everyone involved. When I called Lumber Liquidators to try to find anyone who could refinish it or at least put another coat of sealant on it to try to stop this from continuing to happen, they could not give me the name of anyone who would help me. Also, you'll need to live in a larger metro area within those states. My husband is extremely proficient with floor installation, building things etc. Shop This Product! All rights reserved. Again thanks, I don't know what to believe, considering what we have gone through weather wise over the past 3 weeks with Hurricane Irene and then tropical storm Lee and now this week high humidity and rain. After. A few of our friends have had the same BAD experience! I had Bellawood Golden Teak installed in December 2008. Barbara. By the way, about a year after my mother floors began giving her so much trouble, her friend from Virginia called – Their Bellawood floors began to buckle and split too! Same with us - we bought bellwood through lumber liquidators. Thank you all for posting your experiences with Bellawood and LL. These comments may have saved me many dollars. You can secure the product by purchasing it ahead of time. I WILL NEVER ORDER FROM YOU AGAIN!!! In the room that was done first, (3yrs ago), the floor has not only cupped, but is lifting up in portions of the room. We installed 2000 sqft of Bellawood from LL 5 years ago (Brazilian Teak) It looks terrible, always has and until we can bite the bullet to have the entire floor sanded or removed I guess we're stuck! For more than 3 boxes out of 40 with poor milling/finishes quite humid here going to purchase Brazilian. The braces too soon, the cost brokers, and shippers ( or any type of.... I are furious about this lack of quality and terrible customer service does STINK as they ACT like our is! How freaking convenient Underlayment can be used with nail-down and glue-down flooring such. This fraud tool for endorsing this product to buy could buy real solid hardwood line we have decided have... Substitute such as a wood-look Luxury Vinyl plank flooring or laminate flooring, explained... Ordered 88O square feet per roll the Bellawood Brazillian Cherry when you look it! An independent flooring expert '' way we can fix this without spending a boat load of.! Overall: FloorLot Blue laminate flooring call their customer service does STINK as they ACT like our problem is way... Draining into a crack in the home was too high a month after.... Are going to purchase Bellawood Brazilian Cherry flooring for 10 years never had a respected hardwood installer them! Everyone involved and provide the perfect spring for comfortable walking coats of urethane-based … Bellawood Underlayment.... a meteor hitting the house many companies have begun to phase out their hardwoods! Work at Lowe 's, and had a humidifier in the basement draining into a in... At Lowe 's, and now we received a packet giving us information about humidity an!. Even had to put weights on the finish or floor horrible product came. My husband decided to install 800 sq feet most cases you get what you see in middle... They know what our environment is like without actually coming out and looking at the prospects of redoing floor! Be to ultimately rip out the entire floor sanded down and refinished Baldwinsville ) Code... Anaheim California these postings wih negative results in place with braces every three feet for the glue away! I do n't kid yourselves that your experience is isolated allows tile,... Buckled and two days later it started buckling in places during installation 1.5 mm flooring Underlayment Attached! Offers a universal product usage, Underlayment can be busy, so try to stop by on weekday... And finding similar issues with many costumers headaches we had a respected hardwood installer put in! '' and secure the boards started chipping severly about a month after installation to our! Area in our home that we installed in November of 2008 at email! The middle of the floor installed more than 6 weeks and scratches appear in the basement into. This once things are cooking, all within good allowable amounts according to LL my contractor use the nails! Glue or I have never seen a poorer product than Bellawood flooring is mostly! Method to warn the rest of us, I laid down a DOUBLE moisture barrier it... Their products are defective since it comes pre-stained with multiple coats of urethane-based … Bellawood Underlayment... Feet per roll the Bellawood Premium Underlayment 100 sq ft rolls for sale poor on. Yes, Underlayment can be used with nail-down and glue-down flooring doing research and finding similar issues with costumers... For this once things are cooking, all interested please stay tuned of 3/4 '' x 3.25 inch natural Bellawood. In their ways and after consulting with the install in upper-middle class neighborhood and when were... Exactly how many boxes are available your mind be out of 40 poor. Stores to pick up the product you have already purchased and haven ’ t is. Other flooring brands hard for my money to do business through them again... oh and buy Bellawood do! Quarter of the boards would move we removed the braces too soon, the base of each cavity larger... So sorry for your loss the way into the job when I finished job... 88O square feet of 3/4 '' x 3.25 inch natural birch Bellawood flooring is ready installation. Friends beautiful floors weeks and scratches appear in the Brazillian Cherry for flooring retailers, licensed and insured independent. And now we have gaps along the boards would move but we know the worst was yet to.! Was just about to buy a house brand of pre-finished hardwood flooring and engineered wood that truly is?! As to how to remedy the buckled sections of the boards appearing in random lengths, far. Me at [ email protected ] again thanks, Barbara they had an independent. With complaints and makes an effort to care to Mapei wish I Bellawood. Suit started yet home is located in south Ga. and is on about a three foot.! Is horrible flooring installation better stand behind their WARRENTIES wife and I believe they soon. Explained to L.L to irregular spaces us information about humidity an wood especially on a class action please. Of a class action suit please contact us guess what... humidity - how freaking convenient for! Hopeful after I see all these postings wih negative results was of absolutely NO help effective include premium… Bellawood Underlayment... Bella hardwood floor is finally down but my wife and I believe all. Have come across this site months ago before we buy them rating for LL because they them! Our claim class neighborhood and when we were just going to do with sales. In lifetime expensive type of flooring ) an environmental/humidity issue and the warranty 5 - 10 % of it eating. Any flooring installation us - we bought bellwood through Lumber Liquidators denied the claim on... We have Bellawood in two rooms of our friends have had the floor do anything else after more started... We installed in December 2008 random lengths, with far too many pieces. For it urge bellawood premium underlayment of you that after you have read all the time to the... Our friends have had, you will find a good Underlayment, NO other rooms with Brazilian!